Review Policy

We appreciate your feedback at RicoGifts and we want to keep our review system fair and helpful for all our customers. Please follow these important points when you write a review:

1. Honest and Fair Reviews

• Your reviews should be honest and fair, based on your real experiences with the clothes you bought.
• We do not allow any kind of review manipulation, such as giving rewards for positive reviews or using pressure to change feedback.
• Reviews should not be used for personal benefit, like getting discounts, refunds, or as a way of revenge against store policies.

2. Relevance

• Your reviews should provide relevant information about the product, your shopping experience, and overall satisfaction. This helps other shoppers make good choices.
• Reviews related to things that are not RicoGifts' responsibility, such as shipping delays because of external situations, may be removed.

3. Content Policy

• Reviews must follow our content policy, making sure they do not have explicit, discriminatory, harmful, fraudulent, illegal, or any other forbidden content. Please respect our rules and community standards.

4. Reporting Violations

• We ask you to report any reviews that break our policy to our support team. We take these reports seriously and will check and take proper action.

5. Removal of Violating Reviews

• In cases of clear policy violations, we may remove reviews, including the ratings and content that go with them.
• Depending on how bad the violation is, we may also take actions like limiting, suspending, or deleting the reviewer’s account.

6. Regional Adaptation

• Our review policy may be changed to follow specific regional laws and rules as needed.

7. Responding to Reviews:

• Foster open and constructive communication by encouraging both customers and RicoGifts to post responses to reviews within 30 days.

8. Review Removal Request:

• If you wish to have a review removed, please contact our customer support team with your request.

At RicoGifts, we are dedicated to providing a platform for honest and helpful feedback, contributing to the continuous improvement of our services. Your reviews play a crucial role in building a vibrant and reliable community of fashion enthusiasts.

Thank you for being part of the RicoGifts family. Your reviews are invaluable in shaping our collective shopping experience.